Account Help

Don’t have a card? Get one today! You must have an Arlington, Texas, library card and password/PIN to log in to your account.

Access your library account online 24/7 or by calling 817-860-9872.


Reserving Items (Holds)

Use our catalog to find and place a request on an item. If you need it immediately, call us and request a “shelf check.” You may choose to receive an email, text message, or phone call when items become held for you to pick up. Requests not picked up with four (4) days from notice will be charged a re-shelving fee of .25 cents per item. You may cancel your hold at any time during that period online or by phone 817-459-6900.


Renewing Items

Renewals may be done in person, by phone, or online by logging into the appropriate library account. You may also get reminders by text message or email and can set your preferred notification by visiting, calling, or logging in to your account.

We are making it easier for you to get your items back on time with auto renewal. Conditions that would prevent automatic renewals include:

  • if the item has a waiting list;
  • if the item has already been given the maximum amount of renewals;
  • you’ve exceeded the material type loan limit (Mansfield and Kennedale items may have different limits);
  • you have a balance of $10.00 or more;
  • it is time to renew your account;
  • or your account might have some other block preventing checkout.


Loan Periods

Fifty (50) books may be checked out on a borrower account at one time. Additional limits also apply:

  • 3-week loan items: Books, Music CDs (10), Audiobooks (10), Kits (10)
  • 1-week loan items: Movies (all formats) (10)
  • 1 to 3-week-loan items: eBooks & eAudiobooks (8 on Overdrive, 6 on Oneclickdigital)

Pay Fines

Outstanding fines and fees may be paid in person with cash, check or credit/debit card. Central Express does not accept cash or check. There is a $3 minimum for credit card transactions.

Library fines and service charges shall be for:

Items Overdue Daily Charge Per Item
Books, Magazines, Movies (all formats), Music and Audiobooks (all formats), Kits $0.25
Interlibrary Loan $1.00
Partial Item Missing
Replacement Items Charges
Barcode/RFID tags, multimedia bag $1.00
Lost borrower’s card $1.00
Media case $1.50
Replacement Media (audiobook) $7.00
Supplemental Media $2.00
Operations and Service Charges
Collection fee/Long overdue processing $10.00
Community room usage (application fee) $20.00
GED/ESL materials fee $25.00
Materials processing fee $5.00
Unclaimed request reshelving fee (per item) $0.25
Interlibrary Loan postage $2.00
Computer printouts – microfiche $0.25
Computer printouts (B&W) $0.15
Computer printouts (color) $0.50
Meeting room charges See Meeting Room Usage Policy
Non-Resident Fees See Get a Library Card Page for details

Renew a library card

Library cards must be renewed every two years in person. You may do this at any branch by presenting a government-issued ID that has a photo, recent proof of your current address, and paying any balance owed in full.

Lost Library Card

For security reasons, the library will need to cancel your old card and issue a new one. Please visit any library branch and present a government-issued ID that has a photo and recent proof of your current address. There is a $1 fee for a replacement card.